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Last updated: November 8, 2010


The practices set forth in this Privacy Policy apply to the services available under the domain and subdomains of www.talleycom.com (the "Site"). This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about Talley Inc. practices so that you can make informed decisions.

By accepting the Privacy Policy in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of Talley Inc's Terms and Conditions relative to the Site. This Privacy Policy is effective for all users.

What Personal Information About Customers Does www.talleycom.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience on the Site. Here are the types of information we gather:

– Information You Give Us: We receive and store any information you enter on the Site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of the Site's features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our Site, and communicating with you. Specifically, we give your name, shipping address, phone number, and other information to our shipping carrier. We also supply your name, billing address, and credit card information to the credit card processor who bills your account. We have strict guidelines requiring all third parties to keep any shared personal information confidential.

– Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses and navigates the Site. You can set your web browser to alert you whenever you are about to receive a "cookie" and then you can choose not to accept it. If you do so, however, you may not be able to use the Site.

– E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from the Site if your computer supports such capabilities. You may, however, choose to opt-out of receiving e-mail and future promotional communications from Talley Inc. In compliance with the 2003 Can SPAM Act, we offer the ability to opt-out of receiving communications from us at any time by sending us a message indicating your request to: sales@talleycom.com, responding via a direct opt-out link on our e-mail communications, or by writing to us at: Talley Inc. 12976 Sandoval St. Santa Fe Springs, CA 90670.

– Information from Other Sources: We might receive information about you from other sources and add it to our account information.

You explicitly provide information via:

[New Customer Form] and with Customer or Sales Service

– To process your order, we require your name, phone number, billing address, e-mail address, shipping address and credit card information.

– We use this information to create your Credential to use our Site and/or to process your order. If any questions arise about your order we will contact you first by e-mail and then, if necessary, by phone.

– We share only necessary information with the third parties that are involved in the order process, such as the company that processes our credit card transactions, the financial institution that issued your credit card, the shipping carrier and Talley Inc's customer service representatives. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

We Automatically Collect:

– Shopper ID. Upon our authorization of you as an approved user of the Site and upon your visits to the Site, we assigned you a unique Shopper ID in the form of a cookie. We use this ID to keep track of your shopping basket during your visit and to identify you as a repeat visitor.

– Internet Protocol (IP) Address. We record your IP address each time you visit the Site. Recording IP addresses helps us determine usage and traffic patterns.

Other Information We Collect:

– [Feedback Form. Should you contact us through our feedback form, we require your name and e-mail address only to send you a reply. If you use the form to send comments about your shopping experience at the Site, we may include the comment with your name in our Customer Testimonials section.]

– [E-mail Newsletter. Should you participate in these services we will only use the information you provide to promote the Site's services and products. We will not share any personal information with third parties.]

Permission To Use Your Content:

By transmitting any suggestions, information, identification, material, or other content (collectively, "content') to the Site, you automatically grant Talley Inc. the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content. Further, Talley Inc. is free to use any ideas, concepts, know-how, techniques and suggestions contained in any communications you send to this Site for any purpose whatsoever, including but not limited to creating, manufacturing and marketing products and/or services using such information, all without compensation to you.

Sharing With Third Parties

Information is not shared with unaffiliated third parties. We may, and you authorize us to share on a confidential basis your information with our affiliates, subsidiaries and entities under common control. Such entities may not use such information for any purpose other than offering their products and services to you. They may not share your information with unaffiliated third parties.

Aside from the previously mentioned parties, we do not share your personally identifiable information with any other entities without your express permission.

Business Transfers

As we continue to develop our business, we might form, sell or buy subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Talley Inc. sells the Site or substantially all of its assets or stock, customer information will of course be one of the transferred assets.

Legal Requests

We release account and other personal information when we believe such release is appropriate to comply with the law or enforce or apply our Terms and Conditions and other agreements or protect the rights, property, or safety of the Site, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

External Links

Our site may include links to other websites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.

What About Cookies?

Cookies are alphanumeric identifiers that that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features. The Site uses persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a personal computer and may allow a member to enter the site without having to log in on every visit. To access any secure areas such as your account information, you must still enter your password. You can choose to disable cookies by deselecting that option under your browser preferences. When you disable cookies, you can browse the Site, but you cannot access your membership information or make purchases. Disabling cookies can also interrupt audio and cause breaks in navigation. When becoming an approved user of the Site, you can choose whether or not to accept the Site's persistent cookie.

Usage Tracking

The Site's database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. The statistics help us decide which products and services best serve our members and guests.

How Secure Is Information About Me?

Although no use of the Internet is 100% secure, we work to protect the security of your information during transmission by using [Secure Sockets Layer (SSL) software,] which encrypts information you input.

[We reveal only the last five digits of your credit card numbers when confirming an order.] Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. You are responsible for all actions taken with your Credential and password, including fees charged to your account. Therefore we do not recommend that you disclose your Site password to any third parties. If you choose to share your Credential and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Which Information Can I Access?

The Site gives you access to a broad range of information about your account and your interactions with Talley Inc. for the limited purpose of viewing and, in certain cases, updating that information. You cannot access the information of other users of the Site.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features of the Site.

Account Changes and Deletions:

– Changes

If you created an account and would like to change your Credential, please e-mail with your changes to sales@talleycom.com and include the e-mail address with which you registered. We will send a confirmation request to that e-mail address and after receiving your reply, will use reasonable efforts to update your Credential within 48 hours.

– Deletions

If you created a Credential and would like to delete it, please send an e-mail to us at sales@talleycom.com and include the e-mail address with which you registered. We will send a confirmation request to that e-mail address and upon receiving your reply, delete your Credential. If you have any questions or comments regarding this statement, or if your inquiry has not been responded to or satisfactorily addressed, please contact sales@talleycom.com. We will retain in our files some personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.

– Surveys

From time to time, Talley Inc. or a company selected by us may offer you the opportunity to participate in customer satisfaction, Site improvement and other business-related surveys. You may be asked to provide certain membership information to participate. All surveys are optional.

Decline to Receive Information

If you do not want to receive e-mail or other mail from us, please contact us at: .

In addition, the Federal Trade Commission provides useful information about online privacy, such as its Site Seeing on the Internet publication on its own website www.FTC.gov.

Does talleycom.com Participate in the Safe Harbor Program?

The Site is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site, www.export.gov/Safeharbor/index.html. If you would like to contact us directly about the Safe Harbor program, please send an e-mail to sales@talleycom.com.]

Terms and Conditions, Notices and Revisions:

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including limitations on damages, and application of the law of the State of California. If you have any concern about privacy or terms of use of the Site, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Policy and the Terms and Conditions will change also. You should check the Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and do not intend to materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective 10 days after they are initially posted on the Site.


If you have any questions or concerns about this Privacy Policy or other aspects of the Site, please contact us at: sales@talleycom.com, attn: Marketing Department.