Position: Program Operations Coordinator

Location:Corona, CA

Pay Rate: $25.00 hr - $30.00 hr

Job Summary: The role of a Program Operations Coordinator is to provide support by managing and coordinating customer third-party material with Talley material Sales Order Releases. The goal is to ensure that all customer-owned material and Talley material Sales Orders are released by the customer need by date.

• Manage assigned markets’ forecast to ship on schedule.
• Identify material issues and notify vendor within 24 hours.
• Process Sales Orders, Purchase Order and Releases to deliver by the customer Need by Date.
• Maintain updated assigned Warehouse Trackers forecasted sites (Shipped/Picked-up, Printed, Complete, BO ETAs).
• Manage GC Will Call and shipment email notifications.
• Ensure Purchase Orders match Sales Orders.
• Manage 3rd party material processes which includes tracking with 1ERP.
• Ensure material is received, picked, packed and prepared for Will Call or shipment.
• Manage the Will Call and Shipment schedule to ensure on-time delivery.
• Ensure all Will Call pick-ups are signed by GCs.
• Maintains equipment tracker.
• Coordinates 3rd party antenna testing.
• Creates Sales orders & Purchase orders for customer owned inventory.
• Handling product returns and exchanges over the counter; working with the Inventory.
• Control Specialist with RGA’s ensuring product is returned is in re-sellable condition.

• Critical thinking and problem-solving skills with decision making.
• Prelude Order Processing Knowledge.
• Minimum high school education required.
• Bachelor’s Degree preferred.
• Sales and/or Customer Service experience preferred.
• Wireless Industry experience (at least one year) preferred.
• Product Application experience (at least one year) preferred.
• Intermediate MS Excel, Word, and Outlook skills.
• Strong interpersonal, written, and verbal communication skills.
• Strong organizational skills and time management skills.

• We offer a structured introductory two-week training session. This introduction trains on all aspects of the role that you will need to succeed in providing our customers with the best-in-class service. We also offer follow-up training as requested and monthly check-in meetings to ensure we are meeting your expectations.
• Your careers goals are important to us. Our management team is here to support and work with you to explore your learning potential, career goals, and upward mobility within the organization.
• Cost-saving benefits such as medical, dental, vision, and long-term disability.
• 401K and profit sharing.
• PTO, sick time, and paid holidays.
• Perks like employee special events, special occasion gifts cards, rewards program, and recognition program.

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Position: Customer Service Agent

Location:Santa Fe Springs, CA

Pay Rate: $23.00 hr - $28.00 hr

Job Summary: Talley is one of the largest wireless Distributors in the communications industry. With over four decades of experience, we have grown to have a national footprint. We have 12 sales and distribution facilities, with our headquarters located in Los Angeles. If you are interested in the evolution of technology and want to be part of this steadfast and ever-growing industry, Talley is where you want to be. You can play a crucial role in advancing how we communicate and do business today. We value knowledge, experience, and new ideas that will help us deliver Service Excellence to our customers.

• Guide and process customer orders and inquiries via web chat, text, phone, and email.
• Help customers navigate, place quotes and orders, and troubleshoot on Talley’s website.
• Help register, link, and activate online customers.
• Provide knowledgeable answers to questions about products, pricing, availability, and order status.
• Make follow-up outbound calls to customers and provide order status information when required.
• Ensure accurate and timely service and respond quickly and proactively to customer requests across all platforms.
• Maintain customer contact information in CRM tool.

• 2+ years of experience in a customer service or sales role.
• Ability to multitask and manage workload from the phone, ERP, web browser, chat, text, and email.
• Demonstrate strong verbal, writing, and grammar skills to communicate with customers.
• Strong computer, typing, and Microsoft 365 (including Teams) proficiency.
• Bachelor’s Degree preferred.

• We offer a structured introductory two-week training session. This introduction trains on all aspects of the role that you will need to succeed in providing our customers with the best-in-class service. We also offer follow-up training as requested and monthly check-in meetings to ensure we are meeting your expectations.
• Your careers goals are important to us. Our management team is here to support and work with you to explore your learning potential, career goals, and upward mobility within the organization.
• Cost-saving benefits such as medical, dental, vision, and long-term disability.
• 401K and profit sharing.
• PTO, sick time, and paid holidays.
• Perks like employee special events, special occasion gifts cards, rewards program, and recognition program.

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Position: Warehouse Manager

Location:Columbus, OH

Job Summary: As the Warehouse Manager, you will be responsible for promoting a positive work environment based on team dynamics, mutual respect, and adherence to the organization’s stated principles and values.

• Ensure warehouse team is motivated and productive.
• Oversee the daily warehouse production outputs.
• Provide strategic direction to staff to ensure customer expectations are achieved.
• Coordinate staff training, monitor direct-report job performance, conduct JPE’s.
• Monitor, authorize and report overtime for all staff in the facility, containing those expenditures to the extent possible without sacrificing quality or impacting key deliverables.
• Assures that all established SOP’s are instituted and maintained, goals and objectives are met and customer concerns are addressed
• Develop and maintain a strong working knowledge of all core warehouse functions.
• Receiving, put away, cycle counting, cable processing, kit building, order picking, order packing, small parcel shipping, truck shipping.
• Implement and administer regular housekeeping responsibilities throughout the production facility to ensure a professional appearance is maintained as a standard activity.
• Manage priorities and resolve issues.
• Lead by example, ensure the work environment is inviting and the team is motivated.
• Assist in identifying and securing new talent (direct hire and contract) based on Talley’s Culture, Mission, Shared Values, and the Big Goal – Interviews, facilitate department new hire orientation, on-the-job training, mentoring, performance reviews, coaching & counseling.
• Ensure employees are aware and understand Talley’s Mission, Shared Values, the Big Goal, and policies and procedures.
• Manage daily attendance, time off requests, and payroll timekeeping activities, such as timecard and employee meal periods and breaks.
• Report any work-related safety concerns or equipment malfunction to senior management.
• Assist in identifying and securing new talent (direct hire and contract) based on Talley’s Culture, Mission, Shared Values, and the Big Goal — Interviews, facilitate departmental new hire orientation, on-the-job training, mentoring, performance reviews, coaching & counseling.
• Participate in disciplinary meetings and dismissal processes.
• Coordinate with Human Resources employee training, TalleyTrak, performance reviews, and compliance-driven training.
• Report any work-related safety concerns or equipment malfunction to senior management.
• Initial process and reporting of work-related injuries.
• Participate weekly in Company Big Goal meetings.
• Review, and update job descriptions.
• Attend management training provided by HR.
• Maintain confidentiality of all proprietary information as required by the Company.
• Display strong work ethic and honesty and adhere to all company guidelines, policies, and procedures.
• Engage work with a high sense of urgency and be highly organized and detail oriented.
• Be open to change and deal calmly and effectively with high-stress situations.
• Display Talley’s Mission, Shared Principles, and the Big Goal in all employee interactions.
• Additional job duties and responsibilities may be added at any time, as business needs may dictate.

• Responsible for management of weekly timecards of contract staff, providing their timecard weekly to HR Assistant.
• Communication with HR with any concerns related to contract employees.

• An associate degree or some completed course work from an accredited four-year college or university is preferred; and one to two years related work experience and/or training, or equivalent combination of education and work experience.
• This position requires a working knowledge of, and an ability to operate, warehouse equipment including forklift, re-roll equipment, and office equipment including personal computers and software including Microsoft Outlook, Excel, and Word.
• This position requires people skills, a strong goal orientation, superior time management skills and work ethic, and an ability to direct staff and work cohesively across all levels of the organization.

• Equipment: Forklifts and Re-Roll Equipment.
• External and Internal Business Contacts: Minimal Interface with customers/vendors.
• Supervisory: Warehouse Staff.

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Cable Processor

Location: Orlando, FL; Suwanee, GA; Woodridge, IL & Carlstadt, NJ

Job Summary: We have a great opportunity to join our team! We are seeking a Cable Processor to assist with preparing the customers’ orders. The Cable Processor position is responsible for processing and boxing cable cuts, lagging reels, and palletizing reels.

• Display strong work ethic and honesty and adhere to all company guidelines, policies, and procedures.
• Engage work with a high sense of urgency and be highly organized and detail oriented.
• Keep the outside yard clean and organized.
• Manage reels to be sure they are orderly.
• Additional Job duties can be added at anytime.

• Forklift experience is required.
• Ability to lift up to 50 lbs.
• Minimum Education required: High School Diploma or equivalent.
• Minimum Experience required: 1 year of warehouse experience.
• Ability to read and write in English, and understand Basic Math.
• Ability to stand for long periods of time, bend, and reach overhead.

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Cable Processor

Location: Lewisville, TX

Time Shift: 12:00pm - 10:30pm

Job Summary: We have a great opportunity to join our team! We are seeking a Cable Processor to assist with preparing the customers’ orders. The Cable Processor position is responsible for processing and boxing cable cuts, lagging reels, and palletizing reels.

• Display strong work ethic and honesty and adhere to all company guidelines, policies, and procedures.
• Engage work with a high sense of urgency and be highly organized and detail oriented.
• Keep the outside yard clean and organized.
• Manage reels to be sure they are orderly.
• Additional Job duties can be added at anytime.

• Forklift experience is required.
• Ability to lift up to 50 lbs.
• Minimum Education required: High School Diploma or equivalent.
• Minimum Experience required: 1 year of warehouse experience.
• Ability to read and write in English, and understand Basic Math.
• Ability to stand for long periods of time, bend, and reach overhead.

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General Warehouse Support II – Operations

Location: Columbus, OH

Job Summary: Join our team as an experienced General Warehouse Support Associate and play a pivotal role in maintaining the efficiency of our warehouse operations.

This multifaceted position involves a variety of responsibilities, including unloads inbound shipments, checks inbound materials in, receives material into the prelude system, labels, and puts away materials with a barcode scanner, will call administrative support duties, prioritization of cable cutting, and scrap cable management. Upholding confidentiality, demonstrating a strong work ethic, and adhering to company policies are essential aspects of this role. We value traits such as flexibility, adaptability, and a high sense of urgency, along with the ability to handle high-stress situations calmly and effectively. Accurate timekeeping and a willingness to work overtime as needed are vital. Additional duties may be assigned based on business needs. If you're enthusiastic about contributing to a dynamic warehouse environment, we invite you to apply.

• Minimum educational requirement: High School Diploma or equivalent is desired.
• Minimum of 1 year of warehouse experience.
• Proficient in operating a standard forklift.
• Capable of lifting up to 50 lbs. and standing for extended periods, with the ability to bend and reach overhead.
• Demonstrated ability to work effectively under deadline pressure, with strong organizational skills crucial for efficient merchandise handling.
• Experience with handheld scanners.
• Proficiency in English language, with basic math skills.
• Strong customer service skills.
• Commitment to embodying and upholding the Talley Goal of becoming the Premier Distributor in the Wireless Communications Industry.

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General Warehouse Support II – Operations

Location: Auburn, WA

Pay Rate: $16.50 hr - $21.12 hr

Job Summary: Join our team as an experienced General Warehouse Support Associate and play a pivotal role in maintaining the efficiency of our warehouse operations.

This multifaceted position involves a variety of responsibilities, including unloads inbound shipments, checks inbound materials in, receives material into the prelude system, labels, and puts away materials with a barcode scanner, will call administrative support duties, prioritization of cable cutting, and scrap cable management. Upholding confidentiality, demonstrating a strong work ethic, and adhering to company policies are essential aspects of this role. We value traits such as flexibility, adaptability, and a high sense of urgency, along with the ability to handle high-stress situations calmly and effectively. Accurate timekeeping and a willingness to work overtime as needed are vital. Additional duties may be assigned based on business needs. If you're enthusiastic about contributing to a dynamic warehouse environment, we invite you to apply.

• Minimum educational requirement: High School Diploma or equivalent is desired.
• Minimum of 1 year of warehouse experience.
• Proficient in operating a standard forklift.
• Capable of lifting up to 50 lbs. and standing for extended periods, with the ability to bend and reach overhead.
• Demonstrated ability to work effectively under deadline pressure, with strong organizational skills crucial for efficient merchandise handling.
• Experience with handheld scanners.
• Proficiency in English language, with basic math skills.
• Strong customer service skills.
• Commitment to embodying and upholding the Talley Goal of becoming the Premier Distributor in the Wireless Communications Industry.

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Order Packer

Location: Lewisville, TX

Time Shifts Available: 5:00am - 2:00pm & 12:00pm - 10:30pm

Job Summary: We have a great opportunity to join our team! The Order Packer has a vital role within our Operations team. Some responsibilities are packing customer orders, internal material transfers, and vendor claims in accordance with Talley’s established procedures, work instructions, and customer-specific requirements.

• Input data entry to accurately document the items and quantities included in each packing transaction.
• Display strong work ethic and honesty and adhere to all company guidelines, and policies.
• Conduct packing supply inventory checks and ensure that stock levels of packing supplies are maintained.
• Identify expedited requirements and prioritize the processing of those needs accordingly.
• Prepare and package all outbound orders carefully to ensure the merchandise is sufficiently protected from in-transit loss or damage.

• Forklift experience is preferred
• Ability to lift up to 50 lbs.
• Minimum educational requirement: High school graduate, or equivalency
• Ability to read and write in English and perform basic math calculations.
• Ability to utilize a handheld barcode scanner and desktop PC applications.
• Ability to safely operate a pallet jack, tape machine, and other ordinary tools essential to perform the job.
• Ability to stand for extended periods of time and bend/reach overhead.

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Order Picker

Location: Woodridge, IL

Time Shift: 12:00pm - 10:30pm

Job Summary: We have a great opportunity to join our team! Our Atlanta, GA & Dallas, TX locations are seeking Order Pickers to join our team.

• Input data entry to accurately document the items and quantities included in each packing transaction.
• Pick customer orders, of all types, accurately, and in a timely manner.
• Provide picked orders to the shipping team / will call support for outbound processing.
• Determine if orders can ship via the manner indicated on the picking ticket and take the necessary actions to resolve incompatible shipping methods.
• Participate in daily cleaning and upkeep of the facility.

• Forklift experience is preferred
• Ability to lift up to 50 lbs.
• Minimum educational requirement: High school graduate, or equivalency
• Ability to read and write in English and perform basic math calculations.
• Ability to utilize a handheld barcode scanner and desktop PC applications.
• Ability to safely operate a pallet jack, tape machine, and other ordinary tools essential to perform the job.
• Ability to stand for extended periods of time and bend/reach overhead.

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Order Picker

Location: Lewisville, TX

Time Shift: 12:00pm - 10:30pm

Job Summary: We have a great opportunity to join our team! Our Atlanta, GA & Dallas, TX locations are seeking Order Pickers to join our team.

• Input data entry to accurately document the items and quantities included in each packing transaction.
• Pick customer orders, of all types, accurately, and in a timely manner.
• Provide picked orders to the shipping team / will call support for outbound processing.
• Determine if orders can ship via the manner indicated on the picking ticket and take the necessary actions to resolve incompatible shipping methods.
• Participate in daily cleaning and upkeep of the facility.

• Forklift experience is preferred
• Ability to lift up to 50 lbs.
• Minimum educational requirement: High school graduate, or equivalency
• Ability to read and write in English and perform basic math calculations.
• Ability to utilize a handheld barcode scanner and desktop PC applications.
• Ability to safely operate a pallet jack, tape machine, and other ordinary tools essential to perform the job.
• Ability to stand for extended periods of time and bend/reach overhead.

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